1. Username and Password

You are sent your HWU username that will look something like this: abc1234@hw.ac.uk with your invite to complete online enrolment. Follow the prompts to create a strong password. Read further guidance about your username and password.

If you've forgotten your password, you can find out how to retrieve or change your password.

Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is a secure additional login process. It protects you and Heriot-Watt University from un-authorised access to your account, which may occur if you only use a username and password.

Using your own personal device is the most secure way to use MFA as only you have access to the device, and it is protected by a passcode.